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Consumer Services

About Consumer Services

The Consumer Services Section works with customers to answer questions and resolve complaints about the rates and services of regulated utilities. Staff members review all complaints for compliance with Arkansas Public Service Commission rules and approved utility tariffs and act as the consumer’s liaison with the utility in resolving those complaints. This Section also provides informational brochures about utility issues, rate cases, and public hearings.
Contact Information: Elana Foley, Director Telecommunications & Consumer Services. Arkansas Public Service Commission

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