APSC Online Services

Today is Saturday, April 27, 2024
Arkansas Public Service Commission - Online Services
CONSUMER SERVICES
General Information | Your Utility Bills | Participation in Public Hearings | The Rate Case Process | Suspension of Service | Filing a Complaint | Do Not Call | Forms | Newsletters
Quarterly Rules Newsletters
March

June

September

December

  2022 (Jurisdiction)   2021 (Rule 5.18 Meter Test at Customer or Commission Request
  2021 (Rule 5.03 Billing Periods and Standards)   2020 (Yearend Catch all)
  2020 (Rule 2.01 A&B) Customer Relations, Social Distancing and COVID19   2019 (Cold Weather Rule 6.15)
  2019 Smart Meters    
  Re-issue of 2012 (Elderly & Disabilities) 2018 (Exemptions)  
2017 (Rule 2.07 – Complaints to the Commission) 2017 (Suspension Procedures)    
2016 (Deposits) 2016 (Tampering) 2016 (Refusing Service 3.04) 2016 (Rule 6.01 Authorized Suspension)
2015 (Purpose & Scope) 2015 (Information on the bill) 2015 (Agency guaranty)  
2014 (Billing periods & standards) 2014 (Estimated usage)   2014 (Reconnection of service)
2013 (Communication) 2013 (Complaints to the Commission)   2013 (Stopping service at customer request)
2012 (Agency guaranty) 2012 (Elderly & Disabilities) 2012 (Purpose & Scope) 2012 (Provisions for landlords & tenants)
2011 (Levelized billing) 2011 (Customer Service) 2011 (Unauthorized Suspension) 2011 (Billing Corrections)
2010 (Medical extensions) 2010 (Records & Reports) 2010 (Website Navigation) 2010 (Transferring balances)
2009 (Deposits) 2009 (Applications) 2009 (Dpa's) 2009 (Coldweather Rule)
      2008 (Refusing Service)

Contact Information:

Elana Foley
Director - Telecommunications & Consumer Services
Arkansas Public Service Commission

Consumer Services Contact Form